Walnut Creek Auto Repair

5

I came to Central Automotive last year when my car had some issues shifting gears. I had an extended service contract that I'd never used before but Israel and Matt helped me through the process. They were amazing, really advocating for me with the service contract company to get me the best coverage, and my car came back running really well. I came back for a 60k service last week, and they identified the source of some issues I had noticed with the car. They once again advocated for me with the extended service contract company and did all the legwork to get me the best coverage. I appreciate that they go the extra mile to take care of customers, even giving me a ride to the BART Station when I drop my car off, and picking me up when my car is ready. Definitely planning to keep coming to Central Automotive from now on for any service and repairs.

5

Did what they promised. Happy customer.

5

My first time dealing with Central was pretty much perfect. Needed to get my brakes fixed as I knowingly waited a bit too long (I like to get every last little bit out of brakes and tires, which isn't super smart), but I was alerted by the newly squeaking brakes just last night that I couldn't wait anymore. I figure I lucked out today and was able to bring it in immediately and get the work done in one day. They pointed out some things I needed to know without any kind of up-selling. It seems a bit remarkable that without prior notice, they can inspect, fill out a report with pictures, get the parts, do the work to completion, and seemingly not cut any corners (that probably wouldn't work out well for reputable mechanics), and get me out the door so I wouldn't miss the next day of work. They stayed a bit later than closing to get it done, no complaints on their part, nor mine. I'll be back for some of that other needed work very soon.

5

I live across the bridge, but I would never consider taking my car anywhere else because the courtesy, professionalism and throroughness with which they do their work is worth paying a bridge tall and driving some extra miles

5

Central Auto is the best around

5

I came in for a check engine light and was recommended by AAA certified automotives. Front desk was prompt and finished before the end of day my diagnostic. They also helped me understand the problem of my check engine code so I could help identify if the problem comes back.🙂

5

I came in for a check engine light and was recommended by AAA certified automotives. Front desk was prompt and finished before the end of day my diagnostic. They also helped me understand the problem of my check engine code so I could help identify if the problem comes back.

5

Central Automotive provided excellent service. My service agent Israel was professional, knowledgeable, and repaired my car promptly while keeping me informed of progress. Shuttle service was a bonus for me. Definitely recommend Central Automotive!

5

Excellent service! Consistently done on time and exactly what was requested.

5

Quick, professional, and friendly mechanic!

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