Walnut Creek Auto Repair

5

I appreciate the concern for my daughters cross country trip and the offer to help in diagnostics if anything should happen along the way to Michigan. Very thorough check out of the car. Very professional over all. This is why I ONLY take my cars here

5

While the whole service team was amazing, Matt was exceptional. He was accommodating, patient, understanding, and very helpful. He walked through every little detail with me, and answered all of my questions patiently and honestly. He went above and beyond to do extra research about parts on my car that didn't need to be fixed immediately, in order to save me some money. My cars safety and performance were a priority for him, but it felt as if he really cared about me as the customer, as well. He was very thorough and informative, and made sure that everything was good to go before allowing me to come pick up my car. I am moving to Oakland, but will drive to Walnut Creek just to get my car serviced here. Such honest and trustworthy people-totally worth it!

5

While the whole service team was amazing, Matt was exceptional. He was accommodating, patient, understanding, and very helpful. He walked through every little detail with me, and answered all of my questions patiently and honestly. He went above and beyond to do extra research about parts on my car that didn't need to be fixed immediately, in order to save me some money. My cars safety and performance were a priority for him, but it felt as if he really cared about me as the customer, as well. He was very thorough and informative, and made sure that everything was good to go before allowing me to come pick up my car. I am moving to Oakland, but will drive to Walnut Creek just to get my car serviced here. Such honest and trustworthy people-totally worth it! Thank you, Matt! My Subaru is driving beautifully. I really appreciate all of your care and attention to detail!

4.5

I was in for a 60K service with my new Highlander. The level of service was great and the guys at CASC gave me valuable information regarding potential issues to be aware of. Their experience and value have kept me coming back.

5

Diagnosed my intermittent problem when no one else could! Thanks for the great work.

5

Thanks to Rob, Cory and the technicians for the excellent repair job and superior customer service. My car's problems were quickly diagnosed and everything about the type of problem and the expected repairs were explained in detail, clearly and in a very understandable manner. I have been servicing my Subaru here for many years. I have always been very satisfied with the work performed and the professional, courteous, knowledgeable customer service. Highly honest and ethical owners and workers.

5

Everyone is helpful and attentive. I was very happy with the service:)

5

Great service experience - as always!

4

Very easy to work with getting repairs done, but scheduling times could be better!

5

Central Automotive has met all my car repair and maintenance needs. I appreciate their quick turn around on several occasions when I unexpected car problems and had to have my cars towed in for repair. I also am very appreciative of their integrity and fair pricing.

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